In the course, I learned what design thinking is, different methods for solving complex problems, and approaches in UX.
I got acquainted with the basic design process: Empathize, Define, Ideate, Prototype, Test.
I’ve learned to apply techniques and use methods such as Context Mapping, Customer Journey Map, 5 Whys, Interview, Affinity Diagrams, Card Sorting, Personas, Point of View – Problem Statement, Brainstorming, Braindumping, Worst Possible Idea, and more.
* Distinction: Top 10 in class